Frequently Asked Questions
Everything you need to know about our moving services.
- Scheduling & Booking
How far in advance should I schedule a move?
We recommend scheduling at least 1–2 weeks ahead to secure your preferred date. However, we understand that sometimes moves happen quickly, and we’ll do our best to accommodate last-minute requests.
Can I request after-hours moves?
Yes, after-hours moves are available upon request. Contact us to discuss availability and scheduling for evening or weekend moves.
How do I get a quote?
Simply fill out the contact form on our website or call us at (312) 735-5604. We’ll provide a free, no-obligation quote based on your moving needs.
Can I reschedule my move?
Yes! We understand plans can change. Contact us as soon as possible and we’ll work with you to find a new date that works.
- Services & Pricing
Do you provide packing materials?
We offer packing and unpacking services. If you need supplies like boxes, tape, and bubble wrap, let us know when requesting your quote and we’ll make sure you’re covered.
Do you offer furniture assembly?
Yes! We assemble beds, desks, dressers, IKEA furniture, and more. We also offer professional TV mounting services.
What are your rates?
Our rates depend on the type of service, the size of the move, and the distance. Contact us for a free, personalized quote with no hidden fees.
Do you charge for estimates?
No! All estimates and quotes are completely free with no obligation.
- Safety & Insurance
Are you licensed and insured?
Yes! Moving Heroes is fully licensed and insured. Your belongings are protected throughout the entire moving process.
Do you handle heavy furniture?
Absolutely. Our team is trained and equipped to safely move heavy items including sofas, refrigerators, pianos, dressers, and more.
How do you protect fragile items?
We use professional-grade wrapping materials, moving blankets, and careful handling techniques to protect all fragile and valuable items during transport.
- Service Area
What areas do you serve?
We serve Chicago, IL and all surrounding suburbs throughout the Chicagoland area.
Do you do long-distance moves?
Currently, we specialize in local moves within the Chicago metro area and surrounding suburbs. Contact us to discuss your specific needs.
Still Have Questions?
Can’t find the answer you’re looking for? Our friendly team is here to help. Reach out by phone or through our contact form and we’ll get back to you right away.
Ready to Make Your Move Stress-Free?
Get a free, no-obligation quote from Chicago’s most reliable movers.